Fri. Dec 8th, 2023
    Unusual Activity Alert on TipRanks

    TipRanks, the popular financial analytics platform, has detected suspicious activity on your account violating the platform’s Terms of Use. This alert serves to inform you of the specific activities that have been identified, and the necessary measures taken by TipRanks to safeguard its users.

    The irregularities detected may include any of the following behaviors:

    • Excessive page views: Activity consisting of surpassing 80 page views of a particular page type within a 24-hour period.
    • Unauthorized scraping: The use of bots, crawlers, or other automated tools to scrape data from the platform.

    These activities are explicitly prohibited as they can disrupt the integrity of the platform, compromise user privacy, and undermine the fairness of the information available.

    TipRanks takes these violations seriously and has temporarily disabled your account as a precautionary measure. In most cases, accounts are automatically reactivated within 24 hours once the suspicious activity has ceased.

    If your account remains disabled even after the 24-hour period, we encourage you to reach out to our dedicated support team. They will promptly investigate the issue and assist you in reactivating your account.

    Frequently Asked Questions

    1. Why was my account disabled?

    Your account was disabled due to the detection of suspicious activity that violates the TipRanks Terms of Use. This could include excessive page views or unauthorized scraping.

    2. How long will my account remain disabled?

    In most cases, accounts are automatically reactivated within 24 hours once the suspicious activity has ceased. If your account remains disabled after this period, please contact our support team for assistance.

    3. Can I reactivate my account by myself?

    If your account is not automatically reactivated within 24 hours, you will need to contact our support team for assistance in reactivating your account.

    4. How can I prevent my account from being disabled in the future?

    To avoid having your account disabled, make sure to adhere to the TipRanks Terms of Use. This includes refraining from excessive page views and unauthorized scraping of data.

    By maintaining a secure and trustworthy environment, TipRanks strives to provide its users with reliable financial information and analysis.