Woolworths, the popular supermarket chain, is taking a bold step to protect its staff by implementing the use of body cameras. The decision comes in response to a shocking 131 percent increase in physical assaults against employees in the past six months, compared to the same period last year. These assaults have included incidents of spitting, name-calling, and physical aggression.
Recognizing the urgency of the situation, Woolworths launched a campaign advocating for respect as the festive season approaches. Denva Wren, Woolworths’ head of health and safety and well-being, expressed deep concern about the alarming surge in attacks. To address this issue, the company has invested $45 million into various safety measures.
These measures include the installation of double entry gates at storefronts, the placement of new cameras at checkouts, experimentation with trolley-locking systems, and the introduction of fog cannons in selected stores. Additionally, Woolworths is trialing the use of body cameras at ten of its locations across the country.
The body cameras will only be activated by staff during incidents and will allow them to communicate with customers and offenders while capturing audio and visual evidence. This approach ensures that privacy requirements are met, providing a necessary level of protection for both employees and customers.
By implementing these measures, Woolworths aims to create a safe and secure environment for both its dedicated staff and loyal customers. The company’s initiative sets an important example for other retailers in prioritizing the well-being of their employees and sending a clear message that physical assaults will not be tolerated.
Q: What has led to the introduction of body cameras for Woolworths staff?
A: A significant rise in physical assaults against employees at Woolworths stores.
Q: What other safety initiatives has Woolworths implemented?
A: Woolworths has invested in double entry gates, new cameras, trolley-locking systems, and fog cannons.
Q: How will the body cameras be used?
A: The cameras will only be activated by staff during incidents to capture audio and visual evidence.
Q: What is the purpose of these measures?
A: To create a safe and secure environment for both staff and customers and deter physical assaults.