Thu. Dec 7th, 2023
    Account Suspended: Unraveling the Mystery Behind It

    Unveiling the world of TipRanks, where every investor’s journey begins, periodically encountering suspicious activity can be a rather perplexing experience. But let us delve deeper into this mystifying phenomenon and discover what lies behind the suspension of user accounts.

    Suspicious activity, a veil shrouding a broader spectrum of actions that contravene the stipulated Terms of Use, has recently been detected on numerous TipRanks accounts. This activity encompasses various infractions, including excessive page views of a specific page type within a 24-hour period or the employment of bots, crawlers, or other scraping tools.

    As we strive to ensure a safe and fair trading environment for all our users, the experienced TipRanks team diligently monitors and analyzes account activities. Whenever any signs of suspicious activity emerge, our systems automatically disable the account in question. The account is subsequently subjected to an investigation to determine the root cause of the detected infringement.

    Once identified, the system initiates an automatic reactivation process, restoring account functionality in most cases within 24 hours. However, should your account still remain suspended after this timeframe, our dedicated support team is readily available to assist in swiftly reactivating your account.

    Frequently Asked Questions (FAQ)

    1. What qualifies as suspicious activity?

      Suspicious activity encompasses actions that breach our Terms of Use, such as surpassing 80 page views of a specific page type within 24 hours or utilizing bots, crawlers, or other scraping tools.

    2. Why was my account suspended?

      Your account was suspended due to the detection of suspicious activity. Our system automatically suspends accounts when such activity is identified, as part of our commitment to maintain a secure and fair trading environment.

    3. How long will my account remain suspended?

      In most cases, your account will be automatically reactivated within 24 hours. If, however, your account remains disabled after this period, please reach out to our support team for further assistance.

    4. Can I appeal the suspension of my account?

      While an appeal process is not currently in place, our support team is available to resolve any issues and assist in reactivating your account as quickly as possible.

    Rest assured that the TipRanks team is dedicated to maintaining a secure and trusted platform for all investors. We appreciate your understanding and cooperation in ensuring the integrity of our community.